Trials, members and win-backs
For gyms and studios: from trial to member.
Trial requests in your DMs while you are on the floor, people who book a trial and never show up, and cancelled members nobody tries to win back. We build AI that replies instantly, books trials, sends reminders and reaches out to past members.
- Lead Responder
- Instant replies and trial booking on every channel
- Follow-up & Reminders
- Reminders and follow-up after the trial
- Reactivation
- Win-back messages to past members
Where it hurts
Three moments where clients and time slip away.
People book a trial and never show up
Reminders and follow-up after the trialCancelled members nobody tries to win back
Win-back messages to past membersWhat we build
Three parts, one system.
You do not have to do it all at once. We start with what costs you the most, and add more once it pays off.
- 01Instant replies and trial booking on every channel→
Through Lead Responder. Every inquiry through your website, WhatsApp, email or a portal answered personally within a minute.
- 02Reminders and follow-up after the trial→
Through Follow-up & Reminders. The second and third follow-up that never gets sent now, sent at the right moment.
- 03Win-back messages to past members→
Through Reactivation. New appointments from past clients and leads already in your system, with permission.
In practice
This is what it looks like.
An example of Lead Responder, as it could work for your business.
Example for illustration.
Control
You stay in control.
The AI only answers what you approved and hands anything complex to you or your team. You see every conversation, booking and result in your dashboard.
How you measure it
- How many inquiries booked a trial
- How many people showed up after a reminder
- How many past members replied
What stays with you
- Everything about training, nutrition and health
- Membership questions you want to answer yourself
- Anything you have not approved up front
FAQ
Questions from your industry.
Will my customers know they are talking to AI?
Yes. Our AI always says it is an AI. It sounds natural, only answers what you approved, and hands anything complex to you or your team.
Do I need technical knowledge?
No. You fill in one form and we have one 30-minute kickoff. We build, connect, test and maintain everything.
How long does it take?
It depends on what we build. Most systems are live within a few weeks, bigger builds like a client portal take longer. You get the exact timeline in your proposal, before you commit.
How does pricing work?
A one-time setup and a monthly fee. You choose: a fixed monthly amount, or a lower amount plus a share of the revenue we bring in. You get a clear price after a short call.
How do you handle data and privacy?
We work under a processing agreement, host in the EU wherever possible and share the list of providers we use. Conversations are only recorded with notice.
Last question
Start with a 30-day pilot.
We agree on a clear goal in writing up front. If we don't reach it within 30 days, we keep working for free until we do, up to 30 extra days.