Customers, orders and support
For shops and e-commerce: customer questions answered, 24/7.
The same customer questions all day, "where is my order?" in every inbox, and orders, stock and bookkeeping updated by hand. We build AI chat on your site and WhatsApp, automatic order updates and connections between your shop, stock and bookkeeping.
- Lead Responder
- AI chat on your site and WhatsApp, answering 24/7
- Workflow Automation
- Order status sent automatically
- Custom build
- Your shop, stock and bookkeeping connected
Where it hurts
Three moments where clients and time slip away.
"Where is my order?" in every inbox
Order status sent automaticallyOrders, stock and bookkeeping updated by hand
Your shop, stock and bookkeeping connectedWhat we build
Three parts, one system.
You do not have to do it all at once. We start with what costs you the most, and add more once it pays off.
- 01AI chat on your site and WhatsApp, answering 24/7→
Through Lead Responder. Every inquiry through your website, WhatsApp, email or a portal answered personally within a minute.
- 02Order status sent automatically→
Through Workflow Automation. Your tools connected, so data, invoices and reports flow on their own.
- 03Your shop, stock and bookkeeping connected→
Through Custom build. Your process is specific? We design and build it around the tools you already use.
In practice
This is what it looks like.
An example of Workflow Automation, as it could work for your business.
Example for illustration.
Control
You stay in control.
The AI only answers what you approved and hands anything complex to you or your team. You see every conversation, booking and result in your dashboard.
How you measure it
- How many customer questions were answered, also at night
- How many order questions stopped coming in
- How much manual work dropped away
What stays with you
- Complaints and returns you want to handle yourself
- Complex questions, which go to you or your team
- Anything you have not approved up front
FAQ
Questions from your industry.
Will my customers know they are talking to AI?
Yes. Our AI always says it is an AI. It sounds natural, only answers what you approved, and hands anything complex to you or your team.
Do I need technical knowledge?
No. You fill in one form and we have one 30-minute kickoff. We build, connect, test and maintain everything.
How long does it take?
It depends on what we build. Most systems are live within a few weeks, bigger builds like a client portal take longer. You get the exact timeline in your proposal, before you commit.
How does pricing work?
A one-time setup and a monthly fee. You choose: a fixed monthly amount, or a lower amount plus a share of the revenue we bring in. You get a clear price after a short call.
How do you handle data and privacy?
We work under a processing agreement, host in the EU wherever possible and share the list of providers we use. Conversations are only recorded with notice.
Last question
Start with a 30-day pilot.
We agree on a clear goal in writing up front. If we don't reach it within 30 days, we keep working for free until we do, up to 30 extra days.